Shopping Online
Follow the onscreen instructions to proceed through the checkout process. Please note that you may change the contents of your shopping bag during checkout. After your order has been submitted, a "Thank You" page will be displayed and your order number will be provided. An email confirming receipt of your order will arrive shortly after your order has been submitted. If an order confirmation does not arrive within 24 hours after submission, please contact us at 00353 (091) 864286 for assistance. For fastest service, please have your order number available.
Click on "Shopping Cart " on the upper right side of the screen to display a list of items you selected to purchase, the selected quantities of each item, and the total cost of the purchase. You may remove items or change the quantities ordered in this area. If you wish to delete an item from your Shopping Cart, simply go to "Shopping Cart" and select the "Remove" button. The item will be removed from your Shopping Cart.
If you have questions about returns, please contact us by phone at 00353 (091) 864286 or via email at info@naturalserenity.ie. We're sorry; return shipping fees are not refundable.
Shipping Charges
Orders will have delivery charge equivalent to an Post Economy rates. Delivery usually takes 5 - 10 days from receiving your order. Most items are delivered by An Post, however, if you are not at home when the postman calls, you will be left a note advising you that you may collect your parcel at your local delivery office. If delivery is by our special carriers a representative from the carrier company will call you to arrange a suitable delivery date.
TO GREAT BRITAIN
Orders will have a delivery charge equivalent to an Post Economy rates. Delivery usually takes 7 – 12 days from receiving your order.
TO EUROPEAN UNION COUNTRIES
Orders will have a delivery charge equivalent to an Post Priority rates. Delivery usually takes 7 – 12 days from receiving your order.
Contact Us
We would love to hear from you. Please fill up the form below with your details and your queries and we will get back to you.
Should you wish to contact us directly, please do visit us. We are located at
1 Rockfort House,
St Augustine Street, (Across from the Galway City Library)
Galway, Ireland
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